East Village

Free ground shipping on orders above $45 to anywhere in the contiguous United States (excluding AK & HI).  Expedited shipping options are available to choose from. Orders ship within 2-4 business days. Orders placed on Friday after 3:00 PM EST will begin processing the following Monday. Transit times do NOT include Saturday, Sunday, or Holidays.

All packages sent via UPS or USPS will have a tracking number assigned. Your tracking number will be emailed to you when your order is shipped.  PLEASE MAKE SURE THAT YOUR ORDER IS SHIPPING TO A SECURE LOCATION, AS ONCE PACKAGE HAS BEEN DELIVERED TO THE CORRECT LOCATION WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES. Jill Zarin Home is not liable for any lost shipments. Customers are responsible for claiming all misplaced, lost, undelivered OR "abandoned" shipments directly with UPS or USPS. All customers are encouraged to contact UPS or USPS about a missing or undelivered package.  In the event that your package is lost or misplaced, we will do our best to assist you.

*Please note, due to the nature of these products, there are no returns or exchanges on masks, mask necklaces or mask bags.

*Secrets of a Jewish Mother is a signed limited edition and therefore we will not be accepting returns

**Should your crystal mask arrive damaged, please contact info@jillzarin.com within 24 hours of receiving the product

Phone Cases, Socks, & Accessories:

Free ground shipping on orders above $45 to anywhere in the contiguous United States (excluding AK & HI).  Expedited shipping options are available to choose from. Orders ship within 2-4 business days. Orders placed on Friday after 3:00 PM EST will begin processing the following Monday. Transit times do NOT include Saturday, Sunday, or Holidays.

*Returns must be made within 30 days. We will send a label. Customer is responsible for shipping. 

Apparel:

Free ground shipping on orders above $45 to anywhere in the contiguous United States (excluding AK & HI).  Expedited shipping options are available to choose from. Orders ship within 2-4 business days. Orders placed on Friday after 3:00 PM EST will begin processing the following Monday. Transit times do NOT include Saturday, Sunday, or Holidays.

*Returns must be made within 30 days. We will send a label and deduct $10 from your refund for shipping. Customer can also send item back via shipping method of their choice. Exchanges for a different size can be made within 30 days of purchase, free of charge

Candles:

Free ground shipping on orders above $45 to anywhere in the contiguous United States (excluding AK & HI). Orders ship within 3-5 business days. Orders placed on Friday after 3:00 PM EST will begin processing the following Monday. Transit times do NOT include Saturday, Sunday, or Holidays.

*Returns must be made within 7 days of delivery. All candles must be in original condition with packaging and unlit. If an exchange is being made due to the wrong product being shipped, you must notify us within 3 days of delivery. We will send a label. Customer is responsible for shipping costs. Once we receive the candle, a new order will be shipped out within 7-14 business days.

Rugs:

Free ground shipping on orders to anywhere in the contiguous United States (excluding AK & HI). All rugs ship via FedEx. Expedited shipping options are available to choose from. Orders ship within 1-2 business days. Orders placed on Friday after 3:00 PM EST will begin processing the following Monday. Transit times do NOT include Saturday, Sunday, or Holidays. For international shipping prices please see our FAQ (link to https://jillzarin.com/pages/frequently-asked-questions).

Your tracking number will be emailed to you when your order is shipped. PLEASE MAKE SURE THAT YOUR ORDER IS SHIPPING TO A SECURE LOCATION, AS ONCE PACKAGE HAS BEEN DELIVERED TO THE CORRECT LOCATION WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES. Jill Zarin Home is not liable for any lost shipments. Customers are responsible for claiming all misplaced, lost, undelivered OR "abandoned" shipments directly with Fedex, UPS or USPS. All customers are encouraged to contact UPS or USPS about a missing or undelivered package. In the event that your package is lost or misplaced, we will do our best to assist you.

*Returns must be made within 30 days. A restocking fee will apply.

Clocks:

Free ground shipping on orders to anywhere in the contiguous United States (excluding AK & HI). All clocks ship via UPS or FedEx.  Expedited shipping options are available to choose from. Orders ship within 1-2 business days. Orders placed on Friday after 3:00 PM EST will begin processing the following Monday. Transit times do NOT include Saturday, Sunday, or Holidays. For international shipping prices please see our FAQ (link to https://jillzarin.com/pages/frequently-asked-questions).

Your tracking number will be emailed to you when your order is shipped. PLEASE MAKE SURE THAT YOUR ORDER IS SHIPPING TO A SECURE LOCATION, AS ONCE PACKAGE HAS BEEN DELIVERED TO THE CORRECT LOCATION WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES. Jill Zarin Home is not liable for any lost shipments. Customers are responsible for claiming all misplaced, lost, undelivered OR "abandoned" shipments directly with Fedex, UPS or USPS. All customers are encouraged to contact UPS or USPS about a missing or undelivered package. In the event that your package is lost or misplaced, we will do our best to assist you.

*Returns must be made within 30 days. A restocking fee will apply.

Nosh NYC x Jill & Ally

Free ground delivery. Expected delivery dates are between 1-3 days and scheduled by USPS. ​Orders placed on Friday after 3:00 PM EST will begin processing the following Monday. Transit times do NOT include Saturday, Sunday, or Holidays.

*Due to the nature of this item, we cannot accept returns or exchanges.